Retail Checks & Balances

Retail's Red Carpet- Our Exclusive NRF Preview with Marcelo Munoz

Kevin Spencer Episode 13

In episode 13 of Retail Checks and Balances, Kevin Spencer welcomes Marcelo Muñoz to discuss the NRF (National Retail Federation) show, which is considered the retail industry's biggest event. With over 35,000 attendees from various countries, the show showcases the latest technology and innovation in the retail sector. They also touch on the misconceptions surrounding artificial intelligence

(AI) and its potential for revolutionizing the industry. 


Tune in for insights from this massive gathering, where the focus is on learning, networking, and gaining valuable knowledge to kickstart your year.


TIMESTAMPS

[00:01:03] National Retail Federation (NRF) - Retail's Big Show.

[00:11:37] Technology Demonstrations at Trade Shows.

[00:17:34] AI and its Impact.

[00:21:26] The Cloud and its Evolution.


In this episode, Kevin Spencer and Marcelo Muñoz discuss the retail’s big show, the National Retail Federation (NRF), which provides a platform for networking, learning about industry trends, and showcasing innovative products and services. This show emphasizes that their products are not standalone, but part of an overall solution. Hence, it highlights the importance of both the product itself and the team and integration capabilities behind it.


In addition, Kevin and Marcelo emphasize the interconnectedness of retail and hospitality, showcasing how these industries can complement each other and provide a more comprehensive experience for customers.


QUOTES

  • "If you are an owner of a supermarket, if you're the owner of a bodega, if you're an owner of a chain of restaurants, this (NRF Show) is where you want to go to get an idea of what progress has been made over the last year or what newer technologies can help your business grow." - Marcelo Muñoz
  • “The interaction you want to have with that end user is the most important part of that, is the follow up. So, you know, the booth visit is great. Conversations are awesome. But if you don't seal the deal when you come back after the show, you just wasted your time.” - Marcelo Muñoz
  • “I think this perspective of NRF as well, as in any conferences that we go, I think the relationship or the networking that we do at those shows and those events that they put on in the evening. It's really to meet with people among our peers, as well as meet with those people that we haven't seen in a year or six months, just to reestablish that connection of doing business together.” - Kevin Spencer



SOCIAL MEDIA LINKS


Kevin Spencer

Instagram: https://www.instagram.com/kspencer007/

LinkedIn: https://www.linkedin.com/in/kevinspencer007/


Marcelo Muñoz

LinkedIn: https://www.linkedin.com/in/marcelo-muñoz-38318842/



WEBSITE


Rod Plus Solutions: https://rodplussolutions.com/








People on this episode