Retail Checks & Balances
Welcome to Retail Checks & Balances!
I'm your host Kevin Spencer and this podcast takes you behind the scenes of the bustling world of commerce and culinary delights to help you grow your business and WIN!
For the past 22 years I've been helping retail businesses with maximizing their profitability along with process deliverables and I would like to share my expertise and what I've learned along the way.
In each episode, we'll bring you captivating interviews with industry experts, passionate chefs, epic restauranteurs and inspiring retailers, as they share their insights, experiences, and the recipe for their achievements.
So join us as we explore the fascinating stories, trends, and challenges that shape the retail and hospitality industry, from cozy corner cafes to sprawling shopping malls.
If you want to star in your own episode reach out to
bookings@retailchecksandbalances.com
Retail Checks & Balances
Achieving Agilence with Russ Hawkins
In episode 39 of Retail Checks and Balances, Kevin Spencer interviews Russ Hawkins, CEO at Agilence Inc., as he discusses the importance of leveraging data to tackle challenges like shrinkage and total retail loss, and how Agilence helps businesses make better decisions through effective data management.
Tune in to explore the fascinating world of retail data analytics and its impact on business operations.
TIMESTAMPS
[00:03:30] Building companies and problem-solving.
[00:05:30] Data wrangling for businesses.
[00:12:35] Total retail loss concept.
[00:14:56] RFID technology advancements.
[00:19:09] Data-driven customer engagement strategies.
[00:25:20] Online presence in retail.
[00:28:10] Supply chain disruptions and inventory.
[00:32:06] Consumer behavior during Christmas sales.
[00:36:09] The origin of Black Friday.
[00:38:41] Data-driven decision-making.
QUOTES
- "A long history of working didn't grow up with any money but found that the way to basically run your own business without having the capital to start it is to be in the sales business." - Russ Hawkins
- "We can't get accustomed to just doing the same thing every day. You gotta evolve with change, which is constant as we all learn." - Kevin Spencer
- "It's kind of a self-fulfilling, you know, virtuous circle here, that virtuous cycle where you give the employees the ability to be better consultants to the customers." - Russ Hawkins
SOCIAL MEDIA LINKS
Kevin Spencer
Instagram: https://www.instagram.com/kspencer007/
LinkedIn: https://www.linkedin.com/in/kevinspencer007/
Russ Hawkins
LinkedIn: https://www.linkedin.com/in/russhawkins/
WEBSITES
Rod Plus Solutions: https://rodplussolutions.com/
Agilence Inc.: https://www.agilenceinc.com/
